Recon & Prep

Recon that prioritizes itself.

Detail bays don't get faster by every salesperson marking their car 'urgent.' DealerIQ separates delivery prep from lot recon, prioritizes automatically from real signals, and gives recon a clean queue instead of a group chat.

Recon Queue · Today
Live
#F9921B · 2022 Ford F-150 Lariat
Delivery 5:45 PM · PPF + ceramic
Auto-priority: appointment + protection adds
Top Priority
#H4218A · 2024 Honda CR-V
Delivery 3:30 PM · standard detail
In Recon
#T2891 · 2023 Toyota RAV4
Delivery 4:00 PM · standard
In Cleanup
#LOT-441 · 2021 Subaru Outback
Lot recon · aged 22 days
Scheduled
Salesperson tried to mark CR-V urgent — blocked by policy.
What's inside

Built around how the work actually happens.

Delivery detail requests

Open from a delivery card — recon sees customer, appointment time, and vehicle in one tap.

Lot recon requests

Trade-ins and aged inventory get their own queue, separate from same-day deliveries.

Exterior protection workflow

PPF, ceramic, and add-on prep flagged with extra lead time so they don't blow up the schedule.

Vehicle issue tracking

Damage, missing parts, and rework flagged on the car — visible to sales, finance, and the GM.

IQ scheduling logic

Jobs sort themselves by appointment time, complexity, protection adds, and damage state.

Auto priority

Salespeople cannot mark priority. The system does it from delivery time, type, and add-ons.

Who uses this workflow

Built for the people moving the cars.

  • Recon Manager
    The full queue, by priority, with delivery times attached.
  • Recon Crew
    Their next job, on a phone, with exactly what's needed.
  • Salesperson
    Status of their car — but cannot change priority.
  • GM / Ops Manager
    Bottlenecks before they cascade into late deliveries.
Chaos it prevents

The fire drills this kills.

  • Customer arrives, car isn't washed.
  • Everyone's car is 'urgent' so nothing is.
  • PPF jobs ambushing the schedule on Saturday morning.
  • Trade-ins and deliveries fighting for the same bay.

See this workflow on your dealership's floor.

DealerIQ runs alongside your DMS — coordinating sales, recon, finance, and delivery on one operational board.