Dealership Delivery Management
Dealership delivery management on one live board
DealerIQ is the operational system of record for everything that happens between deal and handoff. Scheduling, readiness, accountability, risk — managed on a single board the whole store shares.
Hernandez · 2022 F-150
4:00 PM · Sales: Marcus
Chen · 2024 CR-V
4:30 PM · Sales: Priya
Patel · 2023 RAV4
5:00 PM · Sales: Jordan
The space between CRM and DMS
The CRM stops at sold. The DMS stops at funded. Everything that happens between those two events — and there's a lot — happens in spreadsheets, group chats, and verbal handoffs.
That improvisation layer is where delivery slips, customer waits, and CSI damage live.
A management layer designed for the post-sold flow
DealerIQ owns the post-sold operational flow: scheduling, readiness, finance handoff, back-office state, recon status, plate handling, customer confirmation.
Managers see the whole store. Crew sees their next job. The customer experiences a delivery that runs on time.
What's inside
Post-sold pipeline
Every sold deal flows automatically onto the board.
Readiness gating
Vehicle ready confirmed only when every signal is true.
Capacity-aware scheduling
Slots respect recon, finance, and prep throughput.
Risk strip
At-risk deliveries surface to the top with the specific reason.
Accountability log
Every status change is timestamped to a named owner.
Daily briefing
GM and ops manager start the day with a single status report.
Why DealerIQ
- Designed for the gap between CRM and DMS — not bolted on as an afterthought.
- Owns the operational layer, not the deal or the lead.
- Live in a week. No migration.
Frequently asked questions
What is dealership delivery management?
Dealership delivery management is the operational discipline of moving a sold deal to a completed handoff — scheduling, readiness, accountability, customer communication. It's the work that happens after the CRM and before the DMS posts the deal.
How does this fit with my DMS?
DealerIQ runs alongside your DMS. The DMS owns the deal and the accounting; DealerIQ owns the operational flow that gets the customer into the car.
Is it a fit for a smaller store?
Yes — smaller stores feel the delivery chaos more, not less, because every slip touches the GM personally. The board scales down to a single rooftop with no overhead.
How is DealerIQ different from a DMS or CRM?
A DMS owns deal paperwork and inventory accounting. A CRM owns the lead-to-sold pipeline. DealerIQ is the live operational layer between them — the delivery board where sales, finance, recon, and back office coordinate readiness in real time.
How long does it take to roll out DealerIQ at a rooftop?
Most stores are live on the board within a week. There is no data migration — DealerIQ runs alongside your existing DMS and CRM, and your team starts using it the same day.
Related from DealerIQ
See DealerIQ on your numbers.
Walk through a live board with your store's data.